How to Write a Good Customer Service Resume
An effective customer-service Resume or CV (Curriculum Vitae) requires highlighting your relevant qualifications and experience. A well-written resume as well as a compelling cover letter, in addition to a professional LinkedIn profile, could make a the difference in obtaining an employment. At Pro Resume Writers Sydney, we specialize in offering resume and CV writing services as well as cover letter writing and LinkedIn profile optimization to help one standout from your competitors. In this article, we’ll review how to portray customer service on a resume or CV, demonstrate the skills of customer service on a resume or CV as well as provide suggestions on what to write about customer service expertise.
How do you describe customer service on the resume or CV:
When describing your customer-service experience, be sure to focus on specific job duties and responsibilities. Use action verbs, like "assisted," "resolved," or "responded," to describe your tasks. Include any pertinent metrics, like the percentage of satisfaction with your customers, to show your contribution.
How to show the customer service skills on a resume:
Alongside the description of the experience you had, it is important to identify specific abilities that are applicable to customer service. This includes communicating and problem-solving skills. Include any relevant certificates or training including a certificate from a consumer service course or a certification from a specific customer support software.
What should I write about customer Service skills?
When writing about customer service abilities, concentrate on the most vital and relevant abilities for the position you’re applying to. For example, if the job requires a lot phone contact, make sure you highlight your knowledge and skills in phone customer service.
How do I write about my experience with customer service:
In writing about your client service experience, you should use specific examples and measure your successes. As an example, instead of using the phrase "Helped customers with their inquiries," say "Assisted an average of 50 people per day with their inquiries, resulting in a 95% customer satisfaction rating."
By following these tips that you will be able to craft a customer service resume or Cover letter and LinkedIn profile that highlights the relevant skills and experience you have that make you an ideal potential candidate for roles in customer service. Remember to proofread your resume, resume and letter before you submit it. You may also consider seeking professional help from Pro Resume Writers Sydney if you need assistance.
