How to describe customer service on a Resume

Posted by Pro Resume Writers Sydney on 20 Feb 2025

When applying for a customer service job, it is essential to highlight your relevant qualifications and experience in your resume. A well-written and professional resume can make the difference in getting the job you’ve been hoping for. Here at Pro Resume Writers Sydney, we specialize in resume writing to make you stand out from the competition. In this article, we will discuss tips on how to write about the quality of service you provide on your resume.

  1. Use action verbs: When you are describing your customer experience include action verbs like "assisted," "resolved," or "responded." These verbs suggest how you’ve actively involved in your work with customers and achieved outcomes.
  2. Incorporate specific job duties and responsibilities. Be specific in your description of your customer service experience. Instead of using the phrase "worked in customer service," write "managed the customer service agents and handled customer complaints."
  3. Offer metrics: Include relevant metrics such as customer satisfaction rates to demonstrate the effect of your efforts. For example, "increased customer satisfaction by 15% through efficient strategies for solving problems."
  4. Make your resume more tailored: Customize your resume according to the customer service position that you’re applying for. Include the relevant skills and experience that are most relevant to the job.
  5. Make sure you proofread your resume and get professional assistance Check your resume for errors before you submit it to ensure it is error-free. If you need assistance look into professional help with Pro Resume Writers Sydney.

By following these tips follow these suggestions to create an effective customer service resume that effectively showcases your relevant experience as well as your skills. Keep in mind to tailor your resume to the specific job that you’re applying for and make sure you proofread it prior to submitting it. Pro Resume Writers Sydney can also assist you in creating an effective resume that showcases your talents and experience.

Trying to remove but unable to ATM. Sorry about the mistake. Have changed review but if I can remove it I will.
Lina Stead
This is well worth the investment. So if you are tossing up whether you should do it or not just pull the trigger. I dealt with Tanja and she was incredibly professional. She communicated thoroughly. Provided a timely turnaround. The final outcome was brilliant. Admittedly I would have never had the capacity to put that much time and effort in. It's crazy how someone who is writing about you can capture you better than you can yourself. Massive thanks to Tanja. Highly recommended Sydney Resume.
Shelby Allen
I am very happy to have gone with Sydney resume. Great customer service, and the work they put in writing resumes and cover letters is outstanding. Thank you!
Edmon Toma
I highly recommend Tanja Coyne. She is absolutely amazing. Professionall and fast delivery. She did a excellent work with my professional documents. I'm so excited for all opportunities that will come through now. Don't waist any time in doing this alone. This is the only way to have the perfect document.
Bisera Biserka Jovanovska
Will definitely tell my friends and family about you guys, you did a great job!
Dan S
I can’t recommend this company enough! I get so many compliments on my resume. Every job I have applied for I have been offered based on it. Trust me Tanja is a wizard!!! Amazing job again helping me with the selection criteria. Easy 5 stars!!
Rebecca White
Incredibly satisfied with my experience using Sydney Resume. Very little effort needed from myself, everything was taken care of by Tanja, who was very responsive and helpful. The resume and cover letter was very professional and detailed, I ended up getting a job offer within 2 weeks of using this resume.
Kimel Pillay
I used Sydney Resume for a government role submission, which included a selection criteria response. I was very impressed and it landed me the job that i wanted. Thank you again.
Roger Berick
Fantastic people to deal with, fast efficient service. Tanja updated my very outdated resume and cover letter. Outstanding work! Thank you so much!
Dean Wale
Fantastic I highly recommend this company they compiled an amazing resume and cover letter in PDF format and word, don't worry if you find computers frustrating as I do they will book an interview with you over the phone. The consultant took about a hour (less if you have everything organised which I did not). Also they will sort out your LinkedIn profile if you have one. Again amazing. Thanks again for your help. Rob
Rob Warner
How to describe customer service on a Resume

Resume

We provide professional resume writing services.

How to describe customer service on a Resume

Cover Letter

We provide professional cover letter writing services.

How to describe customer service on a Resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to describe customer service on a Resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We provide professional resume writing services and our very seasoned resume writers will make sure your resume sticks out among the rest.

We’re a team of highly certified and experienced HR professionals, recruiters, and consultants that are dedicated to providing you with an exceptional, well-written cover letter or resume.

We pride ourselves on our extensive knowledge of top-practice hiring methodologies and Australian recruitment standards. Plus, our expertise in a vast variety of professions, industries, and areas means that we can produce a high-quality, impactful resume that suits your personal requirements.

Our end goal is to provide you with an impressive, striking resume that is correctly optimised for success in the competitive Sydney job market.

We offer a 100% satisfaction guarantee on all of our writing services, so you can be confident that you will be happy with your new resume or cover letter.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
02 7910 6323